Hosted PBX and VoIP providers have turn out to be very popular in many small and medium sized businesses recently. As this technology has enhanced Voice over IP (VoIP) has become a great alternative for business phone service. VoIP benefits consist of savings of up to 80% on phone bills, feature rich service, easy installation, and flexibility.
This VoIP reviews shared by real users provides
an awareness to experiences and ratings of providers services. Similar to any
business decision it is smart practice to sort out your research and compare
your choices. Analysis of user reviews should be part of that procedure, particularly
with so many providers in the market nowadays.
Various small to medium sized businesses have transferred
to VoIP for their business phone system and more are switching daily.
The two key driving aspects for the fast progress
of VoIP in the business world are the enormous savings available and the infinite
features list, most of them are usually associated with large PBX systems only,
at no additional charge.
All shared review consist of comments from the
user as well as their rating on several aspects of the service based on their own
businesses experience
(including aspects like reliability, sound
quality, features, customer service, and value for money).
After your study on business service providers
and their user reviews you may want to take the next step and get some concrete
references so you can compare your existing business phone system overheads
against a VoIP solution. This saves you time and money!
Keep these solid points before you select any
VoIP provider for your business solution!
Business Phone Bills up to 80% LESS
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Customer Service.
Zigma5 Overview:
·
A top rated provider.
· Number one in customer satisfaction.
·
No contracts or setup fees.
·
Reliable with business
boosting features.
·
SPECIAL: Get 1 Month FREE.
·
30 day money back guarantee.
·
Live support 7-days/week.
·
Smartphone apps included.
Unlimited
·
Fax to email & Toll Free.
·
International virtual
numbers.
·
Unlimited calling to 20+
countries.
·
Fortune 500 features (10-300
employees).
Simple pricing.
Customer Review:
Zigma5 is really good. I use their service in
all of my companies. The phones came all set to go and the setup procedure was
easy for my staff. Coming from a Mitel system, this has been far better.
Nextiva Office Details
Free setup & activation
No risk 30-day trial
Unlimited
The Nextiva reviews are listed
Review: NOT GOOD
Posted: June 20th, 2013
Recommended: No
1 Comments/Review :
The experts are that we required a screening
service throughout after hours (6pm- 10am). We wanted to eliminate needless
calls and the auto attendant feature is
great for that. They also provide a fax service called VFAX, but from May 6,
2013, Nextiva totally changed their fax system. When I called to learn what happened, their support team had no clue
about the latest fax online system modification,
and obviously they were not competent about it. Their technical support team said they would contact
me in a short while when they found out how to work with this new
system. Obviously that never happened.
May 6, is a Monday and Monday's are important in our business because
that's when we take all of our faxed invoices from our independent contractors. After a week, MONDAY, July 15, 2013 and again, the fax system is not working.
When someone call our fax line, they either receive a busy signal or it say's
the line is disconnected. I was on hold
for almost 30 min trying to get connected with their support team and never
got through. Even last month June 19,
the whole Nextiva System went down throughout the country. Our phones stopped working and get functional
until 5:17PM. Nextiva had no reason. Unluckily,
we showed our TV ads that week and our $500 TV commercial aired that day and we could not even get phone
calls. Consistently we telecast our TV
Commercial, our phones ring off the hook. On this specific day, possible
customers could not even get through to us. So we requested that they refund
the $500 and unquestionably they said,
"NO".
2 Review/Comments:
In the middle of May and July I have spent over
11 hours with IT. They fix one issue ,
and 3 more issues occurred . Was said our phone was dead (NIC) was
out. We did a factory reset and
reprogrammed the phone and it starts working now. We had
to change our phone back in May with the similar problem. We are still waiting for a superior to contact
us to talk over all our phone problems. We have yet to hear from anyone. Currently it's been going on 3 hours and I've
had to contact them 3 times. On hold with them right now.
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